Privacy Policy
Last updated: July 2026
Prestige Drive SG ("we", "us", or "our") operates prestigedrivesg.life and is committed to protecting your personal data in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our luxury vehicle rental services.
1. Data We Collect
We may collect the following categories of personal data:
- Identity and contact data: full name, email address, telephone number, residential or billing address, and identification documents (NRIC, passport, or driving licence) required for rental verification.
- Booking and transaction data: rental dates, vehicle preferences, payment details, security deposit records, and correspondence relating to your reservation.
- Technical and browsing data: IP address, browser type, device identifiers, pages visited, time spent on pages, and referral sources collected through cookies and similar technologies.
- Communications data: messages submitted through our contact form, email exchanges, and telephone call records where permitted by law.
2. How We Use Your Data
We process your personal data for the following purposes:
- Processing and managing vehicle rental bookings, including identity verification and eligibility checks.
- Communicating with you regarding reservations, payments, vehicle collection, returns, and customer support.
- Improving our website, services, and customer experience through analytics and feedback analysis.
- Complying with legal obligations, including anti-money laundering requirements and insurance reporting.
- Sending marketing communications where you have provided consent, which you may withdraw at any time.
3. Cookies Policy
Our website uses cookies — small text files stored on your device — to enhance functionality and analyse traffic patterns. We use:
- Essential cookies: required for site operation, including cookie consent preferences stored in localStorage.
- Analytics cookies: to understand how visitors interact with our pages and improve content relevance.
- Functional cookies: to remember your preferences during a browsing session.
You may manage cookie preferences through your browser settings. Disabling certain cookies may affect website functionality. By clicking "Accept" on our cookie banner, you consent to our use of cookies as described herein.
4. Third-Party Services
We may share data with trusted third parties who assist our operations, including:
- Payment processors for secure transaction handling.
- Insurance providers for rental coverage and claims processing.
- Website hosting and analytics providers (data processed under contractual confidentiality obligations).
- Law enforcement or regulatory authorities when required by applicable Singapore law.
We do not sell your personal data to third parties for marketing purposes.
5. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, including satisfying legal, accounting, and insurance record-keeping requirements. Rental records are typically retained for seven years. Marketing consent records are retained until you withdraw consent.
6. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include encrypted data transmission (HTTPS), access controls, and staff training on data protection obligations.
7. Your Rights Under the PDPA
Under Singapore's Personal Data Protection Act, you have the right to:
- Request access to personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Withdraw consent for marketing communications at any time.
- Request deletion of your data, subject to legal and contractual retention requirements.
- Lodge a complaint with the Personal Data Protection Commission (PDPC) if you believe your rights have been infringed.
8. International Transfers
Where data is transferred outside Singapore, we ensure appropriate safeguards are in place consistent with PDPA requirements, including contractual protections with overseas service providers.
9. Children's Privacy
Our services are not directed to individuals under 25 years of age. We do not knowingly collect personal data from minors without parental or guardian consent.
10. Changes to This Policy
We may update this Privacy Policy periodically. Material changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the revised policy.
11. Contact Us
For privacy-related requests, questions, or complaints, please contact our Data Protection Officer:
Email: [email protected]
Address: 1 Raffles Place, #20-61, One Raffles Place Tower 1, Singapore 048616
Phone: +65 6221 4830